Customer Testimonials in Jeffersonville IN
Excellent service on a new "used car" from the Bachman Auto Group. Recall notice that needed to be corrected and they got me in in two days to have the recall service done!
The review is a little overdue but worked with Steven for my 2021 Tucson Ultimate in November. Made an appointment with him the day before and he was there on time. Had all of the selections I was interested in and gave informative details. The negotiation took longer than we wanted, however, he did his absolute best to get the price we wanted and I appreciate him for that. If anyone needs a professional salesman that is on time and doing his job. I recommend Steven Clubb.
This was the best experience I've ever had purchasing a vehicle. My Sales Consultant, Ryan Hutchings, was top notch and handled my concerns with great care while addressing them one by one. I never once felt "pushed" or "intimidated" as I have at other places and truly felt they were looking out for what was best for me. The price was great, the terms were perfect and I love my new ride! The trip across the 2nd Street Bridge was absolutely worth it! Thanks guys!
If in need of a new or used car please see Ali. He is very pleasant and professional. He is also knowledgeable of any vehicle you may be interested in. I Love my new Jeep!
Received great vehicle at competitive price. Staff was as usual very professional and courteous. Have purchased several vehicles at this location and always satisfied.Will recommend highly.
You are the greatest car dealership on the planet. I hope my children grow up to be as wonderful as your staff is. You should be proud to know that you have such an awesome team.
This was my second new car purchase at this dealership. Once again I am very pleased and will continue to return for all my service and purchase needs.
One of the best buying experience you can have is the purchase of a new Car from Bachman's. Everyone is so pleasant to work with. My salesman Dan Bradshaw was so patient and willing to explain all the features and differences between the different models I was interested in.
He was very kind and helpful to our needs.i look forward to seeing him in March for our next purchase of a car. We really liked Dan...
We are frequent car buyers and this was one of the best and easiest buying experiences that we have had. The salesman made everything easy and did not complicate the transaction.
Jeff did a great job of explaining the vehicle to me, he was easy to talk to and there were no pressures to buy. He made sure I was happy with my purchase.
We had such a great experience with Kristan and Colleen. They both made an unpleasant task bearable and quick. Kristan was very knowledgeable and friendly.
My husband bought a car on line and Kritan Banks called my husband and she is so friendly. We recommend Bales to friends and family. Ps. We came from NYC.
My spouse and I have purchased two vehicles from Bales Hyundai. Most recently, we did our research and priced our vehicles at other dealers before going with Bales, and we had a smooth transaction and great experience when buying a 2017 Hyundai Tucson. I would recommended this dealership.
I had a great car buying experience with Kristen !She was so friendly and helpful .This is the second car I have purchased from this dealership and would go back again!
We just purchased our second new vehicle in two years from Bales. Could not be happier. The experience is always great, and we will continue to be repeat customers! A special thank you to our salesman, Wydell, for making the experience easy and comfortable.
Excellent experience in buying my first hyundai. I wanted a specific model and color and they were able to provide just the right car. I am pleased with my purchase and look forward to driving this car in the years to come.
not mutch to say except it has always been good. I have bough 7 or 8 cars from bales over the years. very good job.
Dealership was very friendly and helpful in answering questions. Second time we have worked with Bales on auto purchase and both times were easy and pressure-free. Happy to recommend anyone from Louisville make the trip over to work with Bales.
After my accident, I knew I would stick with Hyundai for the safety features. I also knew Bales was the only dealer I wanted to work with. Made my new purchase extremely easy!
Great experience, everything was wrapped up in 3 hours. Car was cleaned and trade was confirmed. Everyone was very friendly. No pressure, overall excellent job by the sales person.
The dealership was very friendly. This was my first time purchasing a car and they were very helpful with all things considered. Any question that they had, they had someone that could answer it for me.
Tanzala really went above and beyond to help me. She was kind, courteous and very informative which made me feel great about my purchase. Tanzala Watts is awesome! 502Spark.us
Great staff, knowledgeable and a pleasure to work with. Really liked the condition of your service department. Very clean and orderly, the parts department seemed to be stocked with parts in case I am in need of replacement parts.
If you are looking for a new or used auto, you must try Bales in downtown Jeffersonville FIRST! They friendly, professional staff is there to help meet your needs at a price you can afford. Avoid the traffic and make a great deal.
This dealership really went above and beyond to help me. They were kind courteous and nice and made me feel great about my purchase. My salesperson Tanzala Watts is awesome!
I discussed cars and possible purchase or lease with 5 different Hyundai dealers along with Honda and Toyota.. My Bales experience with very positive in every respect. I received the perfect blend of information and sales initiative to allow me the time to compare, contrast, and come to a good car buying decision.
Bales Auto Mall in Jeffersonville, IN has been a dealer that we have bought several new and used cars. I recently turned in my lease and purchased an Ionq. Turning in my lease was easy and financing my new car was even easier. It was a pleasure to do business with Bales.
There is so much value in a Hyundai Elantra. I have owned this model before and I am really impressed with the included features. It really makes me happy to drive this car.
My parents bought my first car from Bales 14 years ago. I loved my old car very much and was reluctant to get a new one. Since my old Elantra lasted so long I wanted to go with a newer version. The staff was great! And we will be back!
Nice staff but showroom seemd very old and Hyundai showroom had no people working there. Otherwise it was good experience. The engine light came on on 400 miles which was hard to believe. But Bales fixed it quickly.
I was happy working with my sales lady. She was patient and not pushy. I am very happy with my truck. Thank you very very much.
Bubby Vissing went out of his way to make sure all went well.will shop here again, great dealership. I will tell every one about new car buying here. thanks again
Going into the Car Buying process, you hear all kinds of stories. All of my thoughts were quickly dismissed working with the people at Bales. Henry was fantastic with the process of looking at, inspecting, and test driving vehicles. On my return the next day Kristan was great at showing the features and discussing them with me. Couldn't have asked for a better experience.
By far the best dealership I've ever worked with. At no time did we ever feel pressured and the staff was amazing. Will definitely continue to use Bales for our future car buying needs and will direct anyone who asks their way.
While the cliches are true about buying a car and dealership shenanigans, Bales bends over backwards to ensure that you have an awesome car buying experience. They understand what makes those cliches so horrible and worked to ensure that my wife and I understood Bales was not like so many other area dealerships from start to finish. I completely recommend Bales for anyone in the market to buy a car.
After the online experience I had which was questionable, I spoke to a representative by phone is set up the exact vehicle I wanted to see and I gave him the time I would have arrived. When I came to Bales he reduced himself and had me off to a different salesperson and I was fine with that. So I forget her name she was professional Pleasant friendly and answered all my questions.
Jeff McAdams did an excellent job. It's hard to express how much we appreciate the service you gave us. you were with us every step of the process explaining everything to us.
What a great experience at Bales. Salesmen were down to earth, laid back and professional. This is the first time I bought my own car. They made the purchase so easy. I love my Hyundai!!!!!!!!😁
Bales got within $100 of the price we wanted. We negotiated over the phone to come to an agreement on price, so all paperwork was done when we got there. They were professional and pleasant and we have no regrets at all about buying from them. They will be the first place I check with in the future for a new or used car. I never felt like anyone there was trying to pull the wool over my eyes or lie to me.
The Bales Team was the best we've ever worked with while purchasing a car. Starting with our salesperson Terry Harper, the Sales manager, and the rest of the team everything went smoothly. They were all professional, humorous, and a joy to be around. No big pressure here, we loved our experience.
We shopped around and Bales Hyundai had the best price and had a low-key, no pressure car buying environment. I would definitely recommend Bales Hyundai.
Our first new car everyone was treating us nice told us about two different types of Hyundai we were interested in drove both even though it was really cold it didn't bother them they were so nice and helpful thanks
Our experience at Bales was excellent! The staff was friendly and quite helpful.The finance manager explained everything in detail. The gentleman set up our Bluetooth very quickly.
Bough a new 2017 Tuscon. Dealer was very friendly, knowledgeable, and made the experience easy and stress free. I highly recommend Bales to anyone looking for a new vehicle.
My sales person was great never pushy stayed in touch with me like he wanted my business and had a very honest approach excellent job
Great buying experience! Kristan was awesome, would buy again. Car was prepared when I arrived at the dealership, no pressure, no hassle, was way better than my last car buying experience.
I had a wonderful experience purchasing my car from Bales. Everyone was helpful and excellent at their job, especially Kristan and Jessica. You should give them raises. I don't think I would have made the purchase if they were not there.
We have been so pleased with each of our three new vehicle purchase experiences and highly recommend Bales Automall! Stop in and ask for Eric Borden to help you purchase your next new Hyundai. We love our Santa Fe and both Elantras!
I love my Hyundai Sonata Hybrid. It handles good and has so much room. The price was better than the Prius and had so much more room in the back for our grandkids. The trunk was much better designed than the 2015! It is large and flat. I wish the seats laid down in the back! We thought it had 2 cup holders per person in the front but was disappointed there was only 1. I am a former Prius owner and said I would buy a Prius the next time, but our grandkids were bigger and the back was too small to ...
I contacted this dealership because of a bad experience with three other Hyundai dealerships. The first dealership manager undervalued my trade after understanding that I knew what is was worth both wholesale and retail and then would not tell me the offer himself so I could discuss it with him. The second dealership treated me like I was a hobo looking for a test drive by requesting too much documentation and that I needed to be escorted during the test drive. The third dealership demanded even more documentation just to buy a vehicle after I decline a test drive and ...
I knew what I wanted, salesman did not try to change my mind and showed me what I requested. Very knowledgable and helpful. Everything was straight forward, no one told me anything and then changed it later.
The 2017 Hyundai Sonata SE is a beautiful vehicle, has great features, and a smooth, quiet, comfortable ride. It has a very spacious interior and trunk. Love the stereo system, Bluetooth, and Android Auto. Bales Motors is a great place, very friendly people, and a stress free buying experience.
We have lived in Jeffersonville for 30+ years. My husband bought his first car from them in 1978. Since then we have purchased a total of 13 cars from Bales. They offer good quality vehicle lines. Their staff is attentive but not annoying, and they are very knowledgeable about their lines. Their prices are good in that incentives are offered and cars are discounted. They are helpful with financing. Overall, we can't imagine buying cars from any other dealership. They appreciate our loyalty and treat us accordingly.
The experience of purchasing a new car from Bales was very good. I was not pressured to make the purchase. I especially like being able to go online before I went to look at cars so I was prepared and knew what I wanted. Everyone was very friendly.
I was very satisfied with the service I received at Bales Motors in Jeffersonville, IN. We are really enjoying our new SUV. We are planning a out of town trip real soon.Thanks for all your service.
I could not have asked for a better experience at Bales. Second new car I have purchased from them in 14 years. I only buy from Bales.
Eric and the entire dealership made my car buying experience a great one! They were friendly and never pressured me one way or the other to buy a car. They listened to my concerns and did their best in meeting my needs.
Salesman, Eric Borden, was most helpful in answering all our questions. Eric is probably the most knowledgable salesman regarding the vehicle we purchased than any salesman I have ever worked with.
Great to do business with. Would recommend to a friend. 2nd vehicle I bought new. Great business both times. Great sales team. Clean sales area.
I have purchased 5 cars from Bales over the last 20 years. When I called and asked for the salesman I usually deal with, I found he had left Bales. I almost changed my mind about purchasing a car from a new salesman, but I decided to let Eric Borden have a chance. I am really glad I did. Eric really went the extra mile to get me a deal I could manage without any pressure.
Treated awesome by their sales staff and appreciated it very much being respected and treated right. I visited other dealers in the area and felt slimy each time I left there, so it was very refreshing dealing with these guys at Bales and will consider them for all of my family's future auto purchases......
GREAT OVERALL EXPERIENCE. I would be glad to refer my family and friends to Bales if and or when they would like to consider the purchase of a new and or used vehicle.
Although I did not end up buying a vehicle from this dealership, in part because of its distance from me, I found Michael Richey and Jeff McAdams to be extremely responsive and attentive to my needs. They appeared to be thorough professionals with a deep commitment to their customers, and I would recommend that any potential car buyers in their area check them out. They will treat you well.
Eric Borden was excellent to work with. Very patient, knowledgeable, professional. This is the 4th vehicle purchased with Bales with my family. I have already recommended Eric and Bales to my friends and co-workers. Eric was thorough and made sure I had all the information before I made a purchase decision.
Thanks Bales employees for your help and support when my wife and i was their to buy a new car. You guys ROCK. We love our new car and we will see you when its time to change oil. Don't worry we will be back to buy that car my wife looked at in about 3 to 4 years.Thanks again.
The sales, service, and finance staff are always willing to help. Also, treat you like a friend. Will definitely recommend Bales to friends, family, and coworkers.
Great service and knowledge of the vehicles. Will definitely be back and loved the atmosphere. Had no questions on my vehicle when I left and am very satisfied with my purchase.
Jeff was very pleasant and got me the vehicle I wanted. Had gone to another dealership and was disappointed by what they could not do. Jeff was able to fill my order and everything proceeded smoothly. Will definitely recommend to other friends and family.
helpful and professional, met or exceeded all of my families needs. Never felt pressured into a sale. We are very happy with our new Santa Fe.
everything was very well handled, on time and no pressure to buy anything not needed for the car. everyone who sees the car thinks I got a great deal.
Turned out much better than I had expected. I was dreading having to get another vehicle. Got what I wanted all questions answered and not hard sell.
I have had an overall great experience at the dealership, and I have already recommended both Jeff and your dealership to some of my friends!
The salesperson was very friendly and informative. Finance was very helpful as well in helping me figure out payments and how to get the car without a consigner which I appreciated.
Eric was very knowledgeable about the cars he showed d us. I felt like he provided knowledge that I missed when I was researching online. He was very accommodating and never made us feel pressured into buying. He is a true professional at his job. I would definitely recommend him to friends and family that are in the market for a new car.
Bales has always been great to work with, very civic and service minded. Our sales partner (Eric Borden) helped us get our vehicle, he didn't "sell" us. We appreciated that!
We bought a 2015 Hyundai Santa Fe AWD and we love it. It has everything we wanted in a vehicle and more. You get a lot af bang for the buck with Hyundai. Very satisfied so far!
I was greeted quickly and provided a good sales rep who listened to what I needed. He showed me an Accent which met my needs and price range, but when I realized it didn't have cruise control he offered to show me an Elantra, but also warned me that it was slightly above my price range. It ended up being the perfect care.
I would definitely recommend this dealership. They were upfront and there was no BS. They asked me what I wanted and drove 200 miles to go get it. They could've tried to sell me a car that I kind of wanted that was closer, but they didn't. Jeff was very thorough in making sure I was comfortable before I drove off the lot and all tyne paper work was organized and ready for me to sign when I got there.
I have bought 2 cars now Bales and have referred many family members. Great place to purchase a car and the dealership treats people fair!
We purchased the brand new 2016 Hyundai Tucson, Caribbean Blue with ALL the options (Leather, AWD, Limited with ultimate package and panoramic Roof). My Wife Carla loves this car. the buy experience was great....So good that our mother-in-law also bought a vehicle within a couple of days of our purchase from Brandon and Jeff. Thanks!
Bales was great to work with. The right SUV at the right price. Never pushed. I would buy from them again. Eric Borden was an excellent sales person.
The entire car shopping experience was very good, didnt take all day and the sales reps were knowledgeable of the vehicle we were shopping for.
Overall I had good service at bales. Jeff, Brandon Mike and marvin were all helpful. I feel like the whole experience was fun and I got just the car I wanted.
When I purchased my new car I was treated with respect and they didn't try to push or rush me into anything like some other dealers I have dealt with before. Overall it was a very pleasant buying experience.
I purchased a new Tibruon in 2000. I was very satisfied then and am very satisfied now. I will return for all my vehicle needs.
I knew what type of car I wanted, Mr. Johnson helped me to select the one that best fit my needs. Mr. Thomas was very helpful in the financing process - and made it as painless as possible 🙂
I enjoyed purchasing my vehicle from Eric and would purchase again from him for my vehicle needs in the future. Very friendly and professional saleman